JAMES

THE WORLD'S MOST ROBUST VIRTUAL AGENT PLATFORM

We have developed the world’s most robust natural language processing (NLP) algorithms, which are vital for understanding customers’ needs. They enable virtual agents built on the James platform to respond to customer enquiries quickly, efficiently and with unrivalled accuracy. Our virtual agents work in an unlimited number of languages simultaneously and can be implemented anywhere.

Feel free to test other solutions against the James platform, and you will quickly understand that our bold claim is legitimate. Our product literally speaks for itself.

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UNLIMITED SCALABILITY

Unlike other chatbots, our virtual agent can handle thousands of different questions and answers simultaneously, with no ceiling limiting explosive expansion.

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SUPREME ROBUSTNESS

Customers use dialects, slang and incorrect grammar. In order to deliver our market-leading robustness, we have developed algorithms that handle these challenges flawlessly.

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UNIQUE SOFTWARE

We build our software in-house using our own platform and algorithms. This gives us an unique advantage within language processing and independent development.

WORK SMARTER

James works faster than any human employee, cutting costs and saving invaluable time in the process. Let James handle your customers - then you can focus on the bigger picture.

"We haven’t seen another system that can do what these people have created."

Glenn Sæther
Executive Vice President, Sparebank 1 SR-Bank

CUSTOMERS

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THE ULTIMATE PERSONAL ASSISTANT

Instant answers are not the only thing James delivers. He's a problem solver and advisor for your customers. He understands their needs and acts accordingly. James currently helps customers in banking, insurance, telecom, public administration, retail, transportation and HR. Tomorrow he could be working for you.

KEY FEATURES

security
Secure
Security is of the utmost importance to us - we take our customers safety seriously. We are becoming compliant with ISO 27001 and preparing for GDPR.
Multi-language
Multilingual
James currently speaks Norwegian, Swedish, Danish, Finnish, English and Spanish. He is able to learn a new language within a couple of months.
Speech
Speech-ready
James can be equipped with speech so you can have conversations instead of chatting. We believe James should be available to everyone.
pre-trained
Pre-trained
James always comes pre-trained. He is able to answer enquiries from day one, thanks to our algorithms for efficient and quick training.
user-friendly
User-friendly
The user interface is built to be usable by everyone. That means you can use any suitable existing employees to teach and operate James.
quick time to market
Quick delivery
We can deliver a custom, pre-trained virtual agent within four to eight weeks. Our extremely short delivery time for a fully functional agent is market-leading.
sentiment
Sentiment-ready
James is able to understand your customers' emotions through their writing and act accordingly, guiding them to a human operator if needed.
flexible api
Flexible API
We use a simple JSON protocol to manage APIs and integrate with most systems. This makes it possible for James to extract fluid information in real time.

MEET JAMES

The most robust virtual assistant on the global market.
See how easily James can answer your customers.

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