We have developed the world’s most robust natural language processing (NLP) algorithms, which are vital for understanding customers’ needs. They enable James™ to respond to customer enquiries quickly, efficiently and with unrivalled accuracy. James™ works in an unlimited number of languages simultaneously and can be implemented on any platform.
Feel free to test other solutions against James™, and you will quickly understand that our bold claim is legitimate.
Our product literally speaks for itself.
Unlike other chatbots, our virtual agent can handle thousands of different questions and answers simultaneously, with no ceiling limiting explosive expansion.
Customers use dialects, slang and incorrect grammar. In order to deliver our market-leading robustness, we have developed algorithms that handle these challenges flawlessly.
We build our software in-house using our own platform and algorithms. This gives us an unique advantage within language processing and independent development.