BENEFITS OF INTEGRATING OUR VIRTUAL AGENT
The virtual assistant can be accessed anywhere, releasing the tailored service and information your customers and clients need, whenever they want.
The virtual assistant can operate on a variety of platforms, such as web browsers, social media or in specific apps and services when you need it.
The virtual assistant is able to not only answer questions based on keywords (like common chatbots),
but actually understand what the customer is asking for and offer appropriate service.
The use of our market-leading natural language processing (NLP) algorithms allow the assistant to interpret all languages, spelling mistakes and dialects.
The James® platform is equipped with a multitude of analytical tools, enabling our customers to collect new and invaluable insights from the day the virtual agent goes live.