Pension for everyone

Increasing comprehension
The pension module was created to simplify the complex. The module is deeply focused on improving and encouraging the customer’s or employee’s understanding of a sometimes complicated subject; pension. It is one of our oldest and most well-established modules.

Supremely adaptable
It is integrable for both companies in the pension sector and for companies to use internally for their own employees. It is currently tuned to Norwegian pension schemes, but can easily be adopted by other schemes with very few tweaks and adjustments.

Internal and external
A large number of our customers currently use this as a part of their package. It makes the complex but incredibly important subject of pension both easy and understandable for anyone, whether they are a customer, employee - or both.

Some of the pension module’s unique, out of the box features:

  • Focus on customers’ understanding: The module is easily understandable for customers, increasing both interest and commitment to pension schemes.
  • Useable for enterprise-level companies: Our module can be applied internally - streamlining a complex process and educating employees on an important subject.
  • Customizable and reusable: The module can be fully customized to fit any existing plans, while at the same time possessing the necessary flexibility for any future changes.



The James® platform can handle an infinite amount of modules and languages simultaneously.

We understand that no-one wants to limit themselves, and your virtual agent should be no different. Virtual agents built on our platform can be based on one or several of our modules, and our customers are free to create their own perfect combination.

We constantly build new and expand existing modules to suit our customers’ needs and integrate them into the already existing agents, expanding their abilities seamlessly.

If you still can’t find the module that is perfect for your organization, chances are that it is under construction. Quality is of the utmost importance to us - we don’t release new modules before they are fully operational. Contact us for more information.

All our models are equipped with:

  • An extensive pre-trained language understanding: We have English, Norwegian, Swedish, Danish, Spanish, Finnish and Brazilian AI trainers improving the modules in their own language.
  • A tried and true platform to build your virtual agent on: We are continuously developing the modules for all our clients and have been doing so for longer than any other AI customer service company. We know what works and what does not.
  • The world’s most robust natural language processing (NLP) algorithms: They enable any virtual agents built on the James® platform to truly understand what the customers are asking for, not just reply to keywords, which is severely restricting.

Virtual agents, working with pension, built on the James® platform:

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