We allocated considerable resources to ensure that the telecom module lived up to its vast potential. The module was created with the goal to simplify and modernize industries where customer service historically has experienced extremely high volumes of traffic.Productive collaborationsThe virtual agents built on this module will not be optimal, however, without the invaluable input of our customers to ensure they are the perfect fit for each company. Together, we will create and customize the perfect virtual assistant for every telecom company that wants to provide the next generation of customer service.Intimate marketingThe module covers a vast amount of content, from simple questions about products and plans to complicated enquiries on billing. Together with our clients, we anticipate a revolution in customer relations and unobtrusive marketing, thanks to virtual agents built on the James® platform.
Some of the module’s unique features, out of the box, include:
The James® platform can handle an infinite amount of modules and languages simultaneously.
We understand that no-one wants to limit themselves, and your virtual agent should be no different. Virtual agents built on our platform can be based on one or several of our modules, and our customers are free to create their own perfect combination.We constantly build new and expand existing modules to suit our customers’ needs and integrate them into the already existing agents, expanding their abilities seamlessly.If you still can’t find the module that is perfect for your organization, chances are that it is under construction. Quality is of the utmost importance to us - we don’t release new modules before they are fully operational. Contact us for more information.
All our models are equipped with:
Examples of suitable industries for the telecom module:
Wireless services, broadcasting, internet services, cable and satellite television, subscription-based businesses