Service & marketThe transportation module enables travelers to experience customer service like never before, while at the same time providing transportation companies with unique and intimate marketing possibilities.
Personal assistanceFancy having access to an AI-powered virtual agent that can tell you which part of the train has available seating, exactly how far away your bus is, or if your connecting flight will wait if you are delayed? Those are just some examples of a possible reality for the transportation companies that are ready for an inevitable, AI-assisted future.Instantaneous informationThe virtual travel agent will be operating in real time, presenting the travelers with the updated information that will make their trip as comfortable as possible, increasing customer satisfaction and reducing wait times in the process.Evolving transportation serviceOnly your imagination will determine the limitations of any virtual agent built on the transportation module. The foundation and framework is ready. It has never been easier to join the customer service revolution.
Some of the transportation module’s unique, out of the box features:
The James® platform can handle an infinite amount of modules and languages simultaneously.
We understand that no-one wants to limit themselves, and your virtual agent should be no different. Virtual agents built on our platform can be based on one or several of our modules, and our customers are free to create their own perfect combination.We constantly build new and expand existing modules to suit our customers’ needs and integrate them into the already existing agents, expanding their abilities seamlessly.If you still can’t find the module that is perfect for your organization, chances are that it is under construction. Quality is of the utmost importance to us - we don’t release new modules before they are fully operational. Contact us for more information.
All our models are equipped with:
Suitable industries for the transportation module:
Airlines, train operators, bus operators, ferry operators, shipping, public transportation, space travel, any future mode of transportation