Conversational AI for telecom

Make every connection count with AI-powered customer service

Transform your customer service into a responsive, 24/7 communication hub. Conversational AI empowers you to swiftly handle customer inquiries and manage service requests efficiently while creating upsell opportunities through personalized recommendations.

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Leading telcos signal success through our platform

500,000+

conversations automated annually

12 months

to ROI with boost.ai solutions

85%+

average user adoption rate

50%+

automation across multiple channels

Automated customer service, personalized

Experience the next level of customer engagement with our conversational AI tailored for telecom providers. Serve up seamless interactions where every customer feels heard by blending personalization with automation, for enhanced customer satisfaction.

Delight customers with proactive, personalized plan recommendations
Leverage customer data to provide tailored advice that saves them money
Ensure meaningful and beneficial engagement at every touchpoint
Design and manage conversation flows effortlessly with a user-friendly interface

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Simplified self-service

Empower customers to take control with user-friendly account authentication. Our virtual agents facilitate seamless self-service, from device dispatches to account balance checks, making customer autonomy easy.

Multi-channel availability

Deliver consistent, personalized service over chat, voice or social media. Seamlessly switch between channels in real-time, ensuring a continuous conversation that meets customers wherever they are.

AI-driven sales uplift

Intelligent analytics and smart integrations help to identify upsell opportunities. When a customer frequently exceeds their data limit, your virtual agent steps in with a timely plan upgrade suggestion, enhancing revenue without human intervention.

With our virtual agent Telmi, we reached our business and ROI goals within the first 12 months.

Anna Måsender, Chief Operating Officer at Telenor

20+

unique telecom integrations

650,000+

customer interactions automated annually

12

months to reach ROI goals
The efficiency difference is night and day. We had a month's backlog in our support emails, and now with Berry, we have less than five-minute queue times.

Oskar Lindhé, Product Owner at Hallon

90%

resolution rate

60%

inquiries fully automated

40,000+

avg. monthly conversations

Get ahead with our ultimate chatbot guide—no strings attached

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Works with everything you already use

Natively integrate your virtual agent with the technology you depend on today