Our team of experts in artificial intelligence and machine learning has built the software from scratch.
We utilize our market-leading Natural Language Processing (NLP) algorithms and train our models using deep learning. We cloud host and train our models on GPU servers.
In combination with our proprietary misspelling algorithm, understanding of dialects, slang, context and complex sentences, it makes it possible for us to deliver the most robust language understanding on the market, in addition to it being - by far - the most scalable. James™ can learn a new language in 1-2 months, and can be taught entire new domains within a few weeks.
We have a customer-focused road map and develop new software functionalities quickly and continuously. We use REST APIs which can call and interact with the client’s APIs through a JSON protocol.
The software has an easily understandable user interface and can be operated by your existing personnel. We constantly develop new tools to secure that further training of the virtual assistant is efficient and understandable for everyone.
We arrange Security Awareness Programs several times a year to educate our staff on security risks and best practises. These programs are concluded with an annual security exam that every employee has to pass. This makes us capable of meeting any new regulations within security and protection - while at the same time keeping our customers safe from harm or prying eyes.
We take pride in these principles by being on the front foot when it comes to standards and best practices. We are proud to say that we are working towards an ISO 27001 certification and preparing for GDPR.