Generative AI, at your service

We’ve taken the power of large language models like GPT-4 and combined them with the efficiency and scalability of our conversational AI. The result? Virtual agents that deliver more personalized and automated customer experiences while adhering to strict enterprise standards.

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Benefits of boost.ai + generative AI

Higher accuracy

Our hybrid system surpasses the performance of either model on its own.

Increased control

Take advantage of the strengths of both technologies - without risks.

Cost-effectiveness

Reduce costs by using boost.ai for high-traffic areas and generative AI for the rest.

Maximum accuracy, zero risk: a hybrid approach to generative AI

We pair cutting-edge language models with our powerful intent prediction engine to build a system that's not only smart but also trustworthy and easy to use. This approach helps us keep data private and reduces 'hallucinations' — all while ensuring the setup is a breeze.

Brands using our generative AI-enabled virtual agents are seeing real results

30%

time saved in implementation

20%

increase in human agent efficiency

>50%

fewer ‘bad responses’

Creativity meets control

LLM-empowered features that unlock next-level customer service experiences and agent productivity

Empower your customer service agents

Seamless, summarized handovers

Easily transition between virtual and human agents by offering your team a concise summary of customer interactions.

Adaptable replies in a click

Let your agents adjust their messaging to match the customer’s tone, from friendly to formal, with AI-generated suggestions.

Personalized quick responses

Serve up tailor-made replies that draw from conversation history, making each customer feel understood and valued.

Save time and resources in AI training

AI-powered content suggestions

Have your virtual agent generate replies that are on-brand and relevant, sourced directly from your website’s content.

Fast-track your training data

Input a single training sentence and receive multiple, usable variants for training your virtual agent—cutting days of work.

Automated response tuning

Leverage the text-generating capabilities of LLMs in creative ways, like rewriting answers to match length and tone.

Instant language translation

Make your customer service truly international, without the need for specialized multilingual agents.

Smart synonym suggestions

Save time while expanding your virtual agent’s vocabulary. AI synonym suggestions enable more accurate understanding.

Choose how AI enhances your customer-facing interactions

Quote Mode for accuracy and trust

Worried about AI-generated responses straying from the truth? Quote mode serves as your safety net. It selects content from your website verbatim when answering customer queries, enhancing credibility and trust in your brand.

Generative Mode for unmatched flexibility

If a customer query falls outside of your virtual agent’s training, Generative Mode comes to the rescue. It creates tailored responses based on your website’s content, ensuring inquiries are addressed smoothly and effectively.

Ready to unleash the power of generative AI?
Let our team be your guide

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