Specialist for strategic consulting and digital transformation adds boost.ai's market-leading conversational AI platform to portfolio of HyperAutomation services
STAVANGER - February 15, 2021
Boost.ai, a global leader in conversational AI for Fortune 1000 companies, today announced a partnership with Sprint Reply, a subsidiary of the Reply group specializing in HyperAutomation.
The partnership aims to give enterprises in the financial services sector a direct and hassle-free path to harnessing the power of self-learning AI and chat-led automation at scale. Sprint Reply's existing services portfolio will now include boost.ai's market-leading conversational AI platform, making it possible to fully-automate and enhance both internal operations and customer-facing service and support.
"The global pandemic has clearly accelerated the automation of customer-facing processes, such as sales, service and support, and the demand for reliable conversational interfaces is increasing," said, Emanuele Gherardini, Partner at Sprint Reply. "In a highly competitive scenario, time-to-market is an essential driver: Boost.ai's full-featured platform, along with its low-code configuration approach to state-of-the-art NLP, will give our customers unprecedented speed and effectiveness in deploying and maintaining high-quality and engaging chatbots."
More than 200 organizations worldwide, including Santander, Nordea and DNB, use the boost.ai platform to successfully automate thousands of interactions daily with consistent resolution rates of over 90 percent. Boost.ai's unique, no-code approach to conversational AI combines with proprietary self-learning algorithms and allows implementation partners like Sprint Reply to deliver to its customer’s virtual agents that are quick to deploy, easy to maintain and highly scalable.
"We are excited to be partnering with Sprint Reply" said Henry Vaage Iversen, CCO & co-founder at boost.ai. "Their experience in the financial sector, ability to engage business stakeholders and their focus on value generation and process optimization will ensure that enterprises will truly benefit from the potential of our conversational AI platform."
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About Sprint Reply
Sprint Reply is the Reply Group company specialized in HyperAutomation. Sprint Reply mission is to create automation platforms capable of solving concrete business problems, supporting customers in the transformation towards the Intelligent Enterprise and the adoption of a scalable and efficient Digital Workforce.
Sprint Reply combines an execution-oriented approach with strong experiences on 4 technology families: Robotic Process Automation, Computer Vision & ICR, AI & Machine Learning and Process Mining. Being part of the Reply Group, Sprint is continually researching, selecting and marketing innovative solutions to support new value creation opportunities for its customer.
For more information about Sprint Reply, please click here.