ChatGPT made a splash when it was released at the end of 2022, and now large language models (LLMs) and generative AI are poised to shake up the entire conversational AI space.
But the question remains: can these probabilistic models be harnessed to deliver on the CX expectations of enterprise organizations?
Boost.ai Founder, Lars Ropeid Selsås, and Chief Product Officer, Halvard Totland, take a deep dive into how the boost.ai platform is uniquely able to leverage LLMs like OpenAI’s GPT models to increase the efficiency and accuracy of virtual agents at scale, while streamlining AI training, enhancing human agents, and optimizing the end-user experience.
This webinar covers and demos a host of upcoming features including:
- Scalable content suggestion
- Training data generation
- Agent handover summary
- Answer re-write
- Contextual, pre-written responses
- And much more!