Conversational AI for insurance

Conversational AI that’s got you covered

Navigate the insurance landscape effortlessly with an AI-powered virtual agent. Simplify claims, engage customers, and deliver personalized experiences, all while reducing operational costs and enhancing efficiency.

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Top insurers choose boost.ai for CX innovation

80+

live virtual agents in financial services

95%+

internal support inquiries automated

80%+

customer interactions resolved instantly

25 FTE

workload consistently automated

Offer customers a seamless self-service experience across chat and voice.

Our platform is loaded with over 1,500 service, support, and claims topics, ready to simplify complex insurance processes.

Offer 24/7 self-service for account updates, plan purchases, or claim filings
Leverage insights for continuous optimization and improved service delivery
Transition smoothly to human agents for complex queries
Automate policy updates like mileage, premium rates, or billing methods
Offer instant clarity on coverage, from lost item claims to property damage and more

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Human connection, AI precision

Conversational AI that effortlessly balances automation with a human touch. Our advanced algorithms reduce misunderstandings and errors by over 90%, ensuring respectful handling of sensitive claims, seamlessly transitioning to human operators when a personal touch is needed.

Become a trusted, 24/7 advisor

Simplify the insurance maze, guiding customers to informed decisions. With data-driven insights, our virtual agents can recommend new coverage and services, fostering loyalty and enhancing your bottom line. It’s about making insurance accessible anytime, anywhere.

The volume that our virtual agent is handling is equivalent to approximately 25 employees and it helps contribute to millions in sales.

Iren Helle, Teamleder AI Norway at Tryg

10

virtual agents across three markets

80%+

resolution in customer service

95%+

resolution in internal support
We always seek new ways to serve our customers, and the ability to scale up our virtual agent to better meet their needs has been integral to its success.

Chandah Burton, Chief Underwriting Officer at Aspire General Insurance

80%

automation of support inquiries

115%

increase in monthly chat capacity

80%+

overall resolution rate
We are delighted with the results so far. We have been able to support our customers 24/7, which opens up a new world of opportunity.

Tracey Sheldon, Head of Continuous Improvement at Ageas

77%

resolution of FAQ chat inquiries

4

months to develop and deploy

10,000

monthly customer interactions

Tryg

The volume that our virtual agent is handling is equivalent to approximately 25 employees and it helps contribute to millions in sales.

Iren Helle, Teamleder AI Norway at Tryg

10

virtual agents across three markets

80%+

resolution in customer service

95%+

resolution in internal support
Aspire

We always seek new ways to serve our customers, and the ability to scale up our virtual agent to better meet their needs has been integral to its success.

Chandah Burton, Chief Underwriting Officer at Aspire General Insurance

80%

automation of support inquiries

115%

increase in monthly chat capacity

80%+

overall resolution rate
Ageas

We are delighted with the results so far. We have been able to support our customers 24/7, which opens up a new world of opportunity.

Tracey Sheldon, Head of Continuous Improvement at Ageas

77%

resolution of FAQ chat inquiries

4

months to develop and deploy

10,000

monthly customer interactions

Your guide to transforming insurance CX—just a click away

Uncover why a virtual agent could revolutionize your insurance customer service. Our "Complete guide to chatbots for insurance" is not just packed with insights—it's also absolutely free to download, no forms to fill, no strings attached.

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Works with everything you already use

Natively integrate your virtual agent with the technology you depend on today