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boost.ai recognized in 2024 Gartner Market Guide for Conversational AI Solutions

As a leader in the field of Conversational AI, staying ahead of market trends and emerging technologies is crucial for maintaining a competitive edge. We are excited to share with you the latest Gartner Market Guide for Conversational AI Solutions, a comprehensive resource that will help you navigate the rapidly evolving landscape of Conversational AI (CAI).

Highlights from the Gartner Market Guide:

  • Generative AI Acceleration: Explore how GenAI is transforming CAI platforms, creating new opportunities, and intensifying market competition.

  • Emerging GenAI-native Solutions: Understand the unique capabilities and limitations of GenAI-native CAI solutions.

  • Increasing Demand Across Use Cases: Learn about the growing need for CAI in both customer and employee-facing applications.

  • Strategic Recommendations: Gain insights on how to mitigate risks, balance costs, and avoid mismatches in requirements and capabilities.

This guide is an essential tool for Conversational AI leaders who need to evaluate options based on current trends in use cases and vendors’ capabilities.

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