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Financial chatbot trends that will impact Fintech in 2021

Thursday, 29 June 2023 at 8:26AM ET

Mike Priest
Monika Niedbalska
Jan Thomas Lerstein
Anders Gjerde
Last updated 11 March 2024

The hype surrounding conversational AI is very real

You snooze, you lose, so they say. Keeping up with the most recent tech and market trends is simply the smart thing to do in a fast-moving digital world.

The future of finance is upon us, and it's time to make sure you're prepared. While computers are carrying tasks reserved for humans for years now - like loan approvals or stock trading, artificial intelligence is getting it's way on customer service, being able, thanks to the help and support of dedicated financial chatbots, to answer more and more complex inquires.

However, many organizations still struggle with how to pinpoint the real game-changers and, crucially, act on them to deploy a powerful innovation strategy.

Watch experts from DNB and boost.ai outline how to capitalize on the key conversational AI trends impacting financial services in 2021.

Watch the webinar and learn:

  • What the dominant financial chatbot AI megatrends are, and how they will impact financial services in 2021?
  • Conversational AI hype vs reality. And why 2021 is the year of the self-learning financial chatbot
  • How other financial institutions used conversational AI to deploy advanced enterprise-ready solutions
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