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02/11/2023

Boost.ai and Aldeamo join forces to redefine customer experience in Latin America

Strategic partnership aims to bridge the gap between advanced AI and seamless communication for a new era of customer engagement

Stavanger, Norway - November 2, 2023 — Boost.ai, a leader in conversational AI technology, today announced a strategic partnership with Aldeamo, one of the leading communication platform as a service (CpaaS) providers in Latin America. The partnership aims to enable outstanding customer experiences across the region by integrating boost.ai’s cutting-edge conversational AI solutions with Aldeamo’s robust communication platform.

“We’ve always been about delivering exceptional experiences between people and organizations. Partnering with Aldeamo allows us to extend this mission into Latin America, a market ripe for digital transformation,” says Jerry Haywood, CEO at Boost.ai.

Alfredo Angel, CEO at Aldeamo shares the enthusiasm. “Our goal is to innovate and provide class-leading communication solutions. Combining forces with Boost.ai enables us to bring a new level of intelligence and efficiency to our offering. We’re thrilled about the possibilities.”

Aldeamo, present in 12 countries, has direct connections with 40 carriers and serves more than 900 enterprises, banks and retailers. Their platform offers SMS, WhatsApp, voice and email solutions with artificial intelligence and analytics systems. When combined with boost.ai’s market-leading conversational AI and hybrid generative AI solutions for chat and voice, organizations can leverage a suite of tools to develop seamless and efficient customer journeys.

The partnership has already generated a strong portfolio of potential projects, offering a promising outlook for the Latin American market. Both companies are focused on leveraging their combined technologies to provide meaningful solutions for organizations within the region.