boost.ai Partners with Eckoh, Creating the First Completely Secure AI Payment Experience for Enterprises
SANDNES - Norway, January 30, 2026 - boost.ai today announced a new partnership with Eckoh, the global leader in customer engagement data security solutions. This new partnership marks an important milestone for both companies and the regulated industries they serve, combining powerful generative AI agents with the security of an online payments platform. Customers interacting with their bank or insurance company's AI agent will now be able to send information and even payments securely, with no fear of sensitive information leaking.
AI agents now handle 70% of Tier 1 customer queries across top North American financial institutions, but the only way to increase that number is to deploy a system that can safely handle more sensitive requests. This integration with Eckoh enables customers interacting with AI agents in sectors such as banking, insurance, and financial services to share sensitive information and even make payments safely, with full confidence that no personal data or payment details will be exposed. Eckoh brings over 20 years of experience in securing customer engagement and payment data for some of the world’s largest enterprises. Through this partnership, boost.ai’s conversational platform now supports integrated, compliant payment experiences, delivering end-to-end protection without compromising convenience or personalization.
“This is a first-of-its-kind partnership between two companies forged in the crucible of regulated industries,” said Jerry Haywood, CEO of boost.ai. “Both boost.ai and Eckoh were built with compliance, security, and trust at our core. Together, we’re opening the door to a new era of customer experience, where enterprises can safely blend intelligent automation with human-like interaction, without ever putting sensitive data at risk.”
The new joint offering securely processes and masks sensitive data before it enters any automated system, whether it’s handled by a virtual agent or through live human interaction. Payments and personal information can now be captured via any channel without exposing data, while downstream systems only receive non-sensitive updates. This ensures that every interaction remains compliant, private, and fully protected.
“Our mission at Eckoh has always been to protect sensitive customer data wherever it’s shared,” said Nik Philpot, CEO of Eckoh. “By integrating our secure engagement platform with boost.ai’s market-leading conversational AI, we’re empowering organizations in highly regulated industries to embrace automation safely and confidently, while knowing every conversation, transaction, and touchpoint is fully secure.”
The partnership underscores a shared vision: that trust is the true foundation of innovation in AI. By pairing proven compliance expertise with next-generation automation, boost.ai and Eckoh are redefining what secure digital engagement looks like for enterprises worldwide.
About boost.ai
Boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for security, speed, and scale, the platform enables fast deployment, high-resolution rates, and full hybrid control through seamless orchestration of traditional NLU and LLMs. With over 650 successful deployments, 600 live AI agents, and more than 150 million automated conversations, boost.ai helps enterprises around the world resolve with confidence, automate at scale, and trust every conversation. Proven performance and enterprise-grade reliability make boost.ai the partner of choice for leading brands across the world, including Nordea, Credit Union of Colorado, Sage, DNB, Trading 212, and more. Boost.ai is recognized as a Leader in Gartner’s 2025 Magic Quadrant for Conversational AI Platforms.