Agentic AI and AI Agents seem to be on everyone’s lips these days–but it’s not always easy to understand what they really mean for customers. Their promise of fully autonomous, improved customer service is undoubtedly appealing, but how can businesses be sure that agentic AI solutions offer different outcomes to the virtual agents and chatbots that they already rely on?
Watch this webinar to cut through the noise and discover how these emerging technologies can—or can’t—transform your customer experience. Henry Vaage Iversen, CCO & Co-founder, boost.ai & Ramtin Matin - VP of Innovation and Partnership at SpareBank Sør-Norge, discuss:
- Why Agentic AI and AI Agents are garnering such attention.
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If organisations really need to replace their existing AI solutions, even if they’re working well.
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If current AI trends are pointing to a paradigm shift in AI capabilities, or whether it’s all just marketing hype.