The experimental phase of AI is over. What comes next is where the real transformation begins.
Over the last two years, we watched generative AI explode across the enterprise. But in 2026, the tone has fundamentally shifted. Budgets are being scrutinized, and the central question for enterprise leaders is no longer "how fast can we deploy this?" but rather, "how can we scale responsibly?".
In this exclusive webinar, Boost.ai experts unpack the 2026 Conversational AI Index, detailing the five major market shifts redefining how organizations build and scale conversational AI.
Discover why conversational AI is no longer just a feature, but core business infrastructure, and learn how to deliver consistently great customer experiences at an enterprise scale.
What we cover:
- Multi-agent architectures: Why moving from a single-bot setup to a network of specialized agents prevents confusion and improves performance.
- The reality of Agentic AI: How organizations balance AI autonomy with the strict guardrails required for complex, regulated transactions.
- Governance & testing: How to continuously improve your AI using a "build, test, analyze" framework that blends traditional rule-based and LLM-driven testing.
- The omnichannel "front door": How brands are using streaming audio (WebRTC) and seamless channel transfers to make digital conversations their primary engagement method.
- The "Agent-to-Agent" future: How to protect your brand identity and data governance when your enterprise AI negotiates directly with a customer's personal AI agent.
Watch the webinar on-demand now to future-proof your AI strategy, and be sure to download the full companion report, the 2026 Conversational AI Index guide here.